ID / PASSWORD don't work

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DeeDee
Posts: 2
Joined: Thu Mar 15, 2012 2:29 pm

ID / PASSWORD don't work

Post by DeeDee »

I just ordered the software online and receive confirmation with my user ID and PASSWORD. I have copied and pasted the information in the registration and it does not accept it. I closed out the software and tried again (multiple times) and still no luck. Any suggestions?

DD

DeeDee
Posts: 2
Joined: Thu Mar 15, 2012 2:29 pm

Re: ID / PASSWORD don't work

Post by DeeDee »

My husband works in technology services for a Fortune 100 company and even he can't get the license key to work. I got NO ANSWER on the email I sent them today and NO responses on the forum. I'm beginning to think this software is a SCAM. Maybe I need to dispute the charges and find another program that actually works?

DD

grigsoft
Site Admin
Posts: 1673
Joined: Tue Sep 23, 2003 7:37 pm
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Re: ID / PASSWORD don't work

Post by grigsoft »

Hello,
I'm sorry for inconvenience, I have not actually seen your email. What software version are you using?

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