ID / PASSWORD don't work

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DeeDee
Posts: 2
Joined: Thu Mar 15, 2012 2:29 pm

ID / PASSWORD don't work

Postby DeeDee » Thu Mar 15, 2012 2:31 pm

I just ordered the software online and receive confirmation with my user ID and PASSWORD. I have copied and pasted the information in the registration and it does not accept it. I closed out the software and tried again (multiple times) and still no luck. Any suggestions?

DD

DeeDee
Posts: 2
Joined: Thu Mar 15, 2012 2:29 pm

Re: ID / PASSWORD don't work

Postby DeeDee » Fri Mar 16, 2012 2:46 am

My husband works in technology services for a Fortune 100 company and even he can't get the license key to work. I got NO ANSWER on the email I sent them today and NO responses on the forum. I'm beginning to think this software is a SCAM. Maybe I need to dispute the charges and find another program that actually works?

DD

grigsoft
Site Admin
Posts: 1671
Joined: Tue Sep 23, 2003 7:37 pm

Re: ID / PASSWORD don't work

Postby grigsoft » Fri Mar 16, 2012 6:27 am

Hello,
I'm sorry for inconvenience, I have not actually seen your email. What software version are you using?


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