Windows 7 context menu prevents setup backup from launching

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johnraz99
Posts: 1
Joined: Sun Aug 15, 2010 1:39 pm

Windows 7 context menu prevents setup backup from launching

Postby johnraz99 » Sun Aug 15, 2010 3:17 pm

When I click on setup backup,in windows 7, nothing happens. Another forum (http://social.answers.microsoft.com/For ... 17e06a420b) which says:
"The issue is with some 3rd party apps not implementing their context menu(right click option) correctly.
..
Other apps which we have been reported to cause this issue:
..
ii. "CompareIt!" - (installed with 'Shell extension' option) - Guid {398D6F03-7C65-4462-A173-95247F028785}"

I was running CompareIt! 4.0.1.2133. After uninstalling setup backup launched!

I upgraded to 4.1.2171 and once again I can no longer launch setup backup.

John

grigsoft
Site Admin
Posts: 1671
Joined: Tue Sep 23, 2003 7:37 pm

Re: Windows 7 context menu prevents setup backup from launching

Postby grigsoft » Tue Sep 07, 2010 6:33 am

Hello,
Sorry for delay! We have updated shell extension to fix this issue - http://www.grigsoft.com/wincmpext.zip


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